Norconex helped Heritage Canada renew their search infrastructure, by helping plan and put in place a new search hardware and software architecture. The implemented search system is closely integrated with their in-house CMS system, meaning content published is indexed in a real-time manner. Norconex also developed a re-usable template based search UI application, allowing PCH to be able to quickly integrate search capabilities into other areas of their web architecture.
Norconex has succeessfuly helped numerous organizations with their enterprise search implementations. We've listed a sampling of our past search projects below.
International Monetary Fund
Several members of the Norconex team helped the International Monetary Fund (IMF) work on various search initiatives used throughout their organization. These initiatives included the design and creation of internal searches and taxonomies, used to help organize IMF related publications, sources of funding, and other financial related content. Norconex helped IMF with several different enterprise search related technologies, with a strong focus on auto-classifying data through various user managed taxonomies.
Land Title and Survey Authority of BC
Norconex search specialists helped the Land Title and Survey Authority of BC improve their title and survey search implementation. A robust search system was put in place to allow for easy and effective searching across many large documents, stored within LTSA’s content management system. Special attention was paid to making search results open to exact locations within large PDFs, which helped improve user overall search satisfaction.
Norconex helped the financial department at Time Warner work on and resolve issues they were having with one of their internal invoice search systems. This system is used to allow Time Warner staff to search across all tracked invoices, stored across several massive financial databases. Our enterprise search specialists helped pinpoint problem areas with the search system, and put in place solutions to address the needs of Time Warners’ financial department.
Turner Broadcasting sought enterprise search expertise from Norconex search specialists, to help them augment and support certain components of their search infrastructure. Norconex helped fully audit and review the Turner Classic Movies search infrastructure, as well as helped fine tune and optimize various internal search components. Norconex search specialists also assisted with the migration of important outdated search technologies, to equivalent technology offered from a new search vendor.
Canadian Radio-television and Telecommunications Commission
Norconex helped CRTC modernize their search infrastructure and implementation, putting in place a more robust and easier to manage search system. People looking for CRTC decisions, orders and other related communication items can now easily find content using various defined search facets. Norconex also put in place a robust search analytics tracking system behind the scenes, to help CRTC keep track of what people are searching for, leading them towards improving their content and search results on an on-going basis.
Norconex has helped Alcatel-Lucent with several aspects of their robust search infrastructure. We’ve worked on both their public facing and internal search sites, which include a wide variety of enterprise search technologies. Norconex helped Alcatel-Lucent design and implement their search solution, which makes thorough use of parametric searching, fine grained document security control, taxonomies, and other advanced enterprise search capabilities.
Finance Canada – Treasury Board Data Discovery
Norconex search specialists helped implement this data discovery project, for Finance Canada. This developed application extracts relevant indexed documents, based on a list of keywords and concepts pertaining to on-going litigation. Reports generated by this tool outline important stored document information, including title, author, date and location, to ease the task of locating, viewing and using these documents for legal purposes.
Norconex helped Finance Canada develop this internal search application, which indexes and allows searching across several million records. The implemented search interface makes use of faceted navigation and parametric refinement techniques, to easily guide users to the documents they’re looking for. All indexed content is secure and the search process honors the security of these documents already in place, giving users access to only the documents they’re entitled to see. The indexed documents come from various sources such as RDIMS, Microsoft Exchange, multiple file systems and the web.
Norconex helped Health Canada put in place a custom enterprise search solution, allowing their users to easily narrow down to the documents they’re looking for. The implemented search is user-friendly and displays useful information about returned documents on the search results page. Health Canada places high importance on the quality of their metadata, which is reflected through the quality of their search results. This project included hands-on assistance to in-house developers and the creation of a custom search administration tool.
Hospitals of Ontario Pension Plan
Norconex search specialists where recruited to help the Hospitals of Ontario Pension Plan upgrade their search environment. This project consisted of converting an older enterprise search platform to a newer one. It was a feature-to-feature upgrade replicating all aspects of the existing site search using newer enterprise search technology.
Department of National Defence
Norconex search specialists have helped the Canadian Department of National Defence with several different enterprise search implementations. This system uses a requested simple and straightforward search interface, to make it easy for the public to find DND related content. This solution provides both simple and advanced search functionality as well as extensive under-the-hood support for search intelligence using synonyms, topics and content ranking. It also makes extensive use of taxonomies and document categories to help smoothly guide users to the exact content they’re looking for.
Canadian Institutes of Health Research
CIHR makes effective use of faceted search to improve their user experience, by providing multiple classification possibilities for each one of their documents. Norconex search specialists helped CIHR design and implement their search solution, making sure that it fully integrates with their existing content management system (CMS) publishing workflow. CIHR staff can easily tag documents within their CMS, allowing their content to be properly categorized and presented to users through the search solution.
Government of Canada
Numerous enterprise search engines have been implemented across Canada’s federal government departments. Norconex search specialists helped design and implement a centrally hosted search solution for the Canadian federal government, so that one search “hub” could serve all departments. This centrally hosted search solution can be easily customized by any department wishing to use it, with each department getting their own customized user interface, and the ability to limit searches to only their relevant information. Millions of federal government web pages and other related content have been indexed to feed this solution.
Epicurious – Condé Nast
Norconex search specialists helped Epicurious with their overall search implementation, as well as migrating the final solution to a new platform. This unique search uses a combination of basic search functionality and advanced taxonomies, to present users with easy to use refinement capabilities. Search results can be narrowed down using several recipe parameters. All possible search refinements are presented in a categorized hierarchy, allowing users to easily pick and choose the kind of recipes they’re looking for. Presented recipes are extracted from a database and displayed with all relevant details.
Norconex helped Lexus with their search implementation, covering both their site search and searchable Frequently Asked Questions section for Lexus owners. The Lexus “knowledge center” shares its document corpus with the primary Lexus site search implementation, greatly facilitating on-going maintenance. The separate user interface and navigation approaches of these two searchable areas make them appear to be distinct from one another, while behind the scenes they are using the same common search implementation.
Norconex helped Toyota setup a consumer-oriented search on toyota.com, that makes extensive use of taxonomy elements to accomplish its unique “managed answer” feature. In addition to natural results, after analyzing a users entered search terms, the implemented search displays dynamic contextual information in a separate portion of the search results screen. This helps users find exactly what they’re looking for after their first click of the search button.