Looking for Elasticsearch support, help or consulting? Our support packages are tailored to your needs. Elasticsearch is one of the most widely used enterprise search engine solutions in the world. But because it’s open-source, it can sometimes be tough to get the troubleshooting support that you need. That’s where Norconex can help you.
We work with Elasticsearch on a daily basis and offer high-quality Elasticsearch support and assistance through a range of packages, as indicated below. Give us a call to start your Elasticsearch support package, or inquire through our online form!
Packages and Pricing
Ask The Experts
Have your questions answered by an expert.
We Back You Up
Professional assistance when you need it.
Fast hands-on response to any issue that arises.
24/7 monitoring, reporting, and quick response time.
|Response Time||16 business hours||8 business hours||8 business hours||1-4 business hours|
|Number of Incidents||3/month||6/month||Unlimited||Unlimited|
|Hands-on Assistance||-||-||10 hours/month||20 hours/month +|
|24/7 Emergency Service||-||-||-|
|Contact Method||Ticket System||Ticket System||Ticket System & Phone||Ticket System & Phone|
|Enterprise Search Engine|
|Bug Fixes and Releases||-||-|
|Web Crawling and Indexing||-||-||-|
|Search Content Curation||-||-||-|
|Features & Enhancements||-||-||-|
|Reports & Recommendations||-||-||-|
|Norconex Product Discounts||-||10% off purchase||25% off purchase||50-100% off purchase|
A Few of Our Clients
Why Choose Us?
Experts in Search
Our in-house team of Elasticsearch support professionals have years of collective experience under their belts. We have the experience to troubleshoot your issues properly.
When you need Elasticsearch help, and answers fast, you can rely on us to step in quickly. Our support packages begin with response times as low as one hour!
Our company is based in Canada’s National Capital Region (just outside Ottawa). No outsourcing, no part-timers and no hobbyists; only the professional, high-quality Elasticsearch support you need.