Search Analytics

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Evaluate Your Search Performance

The new Health Scoreboard feature on the Search Analytics dashboard provides quick at-a-glance information of the search system’s overall performance. See how long it takes for results to appear for all the different searches made, how many results were given for each search, or which ones didn’t turn up results at all. It can be customized to reflect your specific search performance goals and preferred statistics. Drill down into more detailed reports to see where things are going well and what areas could use improvement. Enjoy an easier and more efficient experience by putting your most insightful and preferred statistics – truly – right at your fingertips.
See Search Through Their Eyes

The insights to be attained from your users’ search behaviours are enormous. It’s these sorts of insights that have made companies like Google even more successful as they continually learn from their customers and improve results, as well as get ideas for new products their customers would want.

Through our proprietary Search Analytics, we now give you this same ability to learn from your customers. Discover what search terms people are using, what results they’re finding, what results they’re not finding, and so much more. All this data is compiled and refined through our analytics software, so it’s intuitive and easy for you to make actionable decisions from.

Make Your Investment Shine

Part of investing in an enterprise search solution is not just giving customers an easy and effective way to search for – and find, what they want. It’s also about giving yourself the ability to see through the eyes of your customers – to learn from them and what they’re looking for, and to capitalize on that knowledge so that your investment can really shine.

Plus, our Search Analytics will help you determine just how well your search system is doing; helping you identify what improvements can be made to have it work even more effectively for enhanced user satisfaction.

Witness Search in Real-Time

Wouldn’t it be nice to know just how effective your next TV or radio commercial will be, or the new blog post or press release you’re publishing tomorrow?

Real-time analytics not only allows admins to witness what’s happening with search when you suspect a problem, but it also allows you to see first-hand the effects of your marketing initiatives. When a commercial airs or a social media campaign launches, just take a look at your dashboard to see the quantity and nature of searches being made, as they happen.

Take Your Analytics Anywhere

The insights and data from our Search Analytics are yours to take and do as you wish, of course! Export statistical data ranges in XML format, or analytic reports in XML, CSV, or PDF. Or if you need data to be exported in a particular format for integration with another system of yours, we can customize that for you too. Yet it works both ways, as importing previously captured statistic data is just as much a breeze as it is to export.

And if all that isn’t enough, you even have the possibility to store data within your own relational database.

Search Analytics SaaS Pricing and Packages

Small
Basic
Business
Enterprise
Small Basic Business Enterprise
SaaS
SaaSDownload
SaaSDownload
SaaSDownload
Cost
$109/month
$249/monthInquire
$449/monthInquire
$949/monthInquire
Average Search (hits/day)
2,000
10,0005,000
50,000100,000
150,000Unlimited
Number of Production Licenses
N/A
N/A1
N/A2
N/A4
Extra Usage
$14/mo
500 extra hits/day
$24/mo
1,000 extra hits/day
N/A
$49/mo
10,000 extra hits/day
N/A
$99/mo
50,000 extra hits/day
N/A
Support
Subscription Length
Subscription LengthN/A
Subscription LengthN/A
Subscription LengthN/A
Upgrade to Major Releases
Included
Included50% off
Included50% off
Included50% off
Maximum Data Available (hits)
1.44 M
7.20 M*N/A
36.0 M*N/A
108.0 M*N/A
Inquire Inquire Inquire Inquire
  • For hosted solution, some work is still required on the client search application to interface with our Search Analytics.
  • Documentation provided for client installation, or installation by Norconex is available at $175/hour.
  • Additional “hits” may be provided in base package for multi-year contracts. Reach out for details.
  • Minor release upgrades are always included.
  • Additional support available. Please reach out for details.

      * Search Analytics data stored for 2 years. For Longer storage, please reach out for details

What’s Next?

As you can see, our Search Analytics software is not just for maintaining and improving your enterprise search implementation – it’s also for deriving valuable data and insights from what your users are searching for that you can then use to make more actionable and effective decisions with.

But this is only a top-level glimpse at everything our Search Analytics can do. If we’ve piqued your interest so far, then Request a Demo for access to our demo environment where you can tour the product and all of its features, and reach out to one of our product specialists to ask any questions that come up along the way.

Demo Now!

It only takes one click now to start learning from every click tomorrow.