Looking for Solr support, help or consulting? Our team of search engine support specialists is standing by and ready to help. Apache Solr is one of the most widely used enterprise search engine solutions in the world, but because its open source, there’s no big software company supporting it. That’s where we come in.
Our team works with Solr on a daily basis and offers high-quality Solr support and assistance through a range of packages, as indicated below. Give us a call to start your support package, or inquire through our online form!
Packages and Pricing
Ask The Experts
Have your questions answered by an expert.
We Back You Up
Professional assistance when you need it.
Fast hands-on response to any issue that arises.
24/7 monitoring, reporting, and quick response time.
|Response Time||16 business hours||8 business hours||8 business hours||1-4 business hours|
|Number of Incidents||3/month||6/month||Unlimited||Unlimited|
|Hands-on Assistance||-||-||10 hours/month||20 hours/month +|
|24/7 Emergency Service||-||-||-|
|Contact Method||Ticket System||Ticket System||Ticket System & Phone||Ticket System & Phone|
|Enterprise Search Engine|
|Bug Fixes and Releases||-||-|
|Web Crawling and Indexing||-||-||-|
|Search Content Curation||-||-||-|
|Features & Enhancements||-||-||-|
|Reports & Recommendations||-||-||-|
|Norconex Product Discounts||-||10% off purchase||25% off purchase||50-100% off purchase|
A Few of Our Clients
Why Choose Us?
Experts in Search
Our in-house team of Apache Solr support professionals have years of collective experience under their belts. We have the knowledge and skills to see your project through.
When you need Solr help and answers fast, you can rely on us to step in quickly. Our packages begin with response times as low as one hour!
Our company is based in Canada’s National Capital Region (just outside Ottawa). No outsourcing, no part-timers and no hobbyists; only the professional, high-quality Solr support you need, when you need it.