Success Stories

Lexus

We helped Lexus develop both their site search and searchable FAQs section for Lexus owners. The Lexus "knowledge center" shares its documents with the primary site search, meaning on-going maintenance would be that much easier.

Universities Canada

Universities Canada was seeking to outsource their enterprise search infrastructure to provide a "hands free" solution, managed by experts. Norconex created a fully hosted search solution with ongoing maintenance and scalability at a predictable, yearly cost.

U.S. Department of Education

A team at the United States Department of Education adopted our open-source crawlers for their search platform. Together we came up with a custom support package to provide automatic email notifications for patches and updates, plus monthly hands-on time with our team.

Time Warner Cable

Working with Time Warner's financial department, we helped to identify and resolve issues they were experiencing with their internal invoice search systems, successfully pinpointing and correcting the problem areas across several massive financial databases.

Toyota USA

A long-standing client, Toyota.com tasked us to improve how visitors engaged with content site-wide. By implementing a consumer-oriented search feature using extensive taxonomies, we created a unique "managed answer" feature driving the right content to the right visitors.

Canadian Revenue Agency

Our experts helped the CRA implement one central search solution so employees can access and find the right information, including coaching their IT team on content and search using an advanced content clustering algorithm.

Department of National Defence

The search system we developed for the DND featured a simple, straightforward interface backed by extensive under-the-hood search intelligence using synonyms, topics, content ranking and document categories.

Land Title & Survey Authority of BC

We developed a robust title and survey search system, including a custom solution to open directly to an exact location within lengthy PDFs, greatly enhancing user search satisfaction.

Government of Canada

Our specialists helped design and implement a centrally-hosted search solution serving all departments at once, fully customizable with a tailored interface, scanning millions of government web pages.

Vital Insights

We developed a sentiment analysis solution backed by an enterprise search engine, analysing millions of survey and social comments in several languages using sophisticated entity extraction techniques.

International Monetary Fund

Our search experts assisted the IMF in developing search functions for internal members to better find related publications and financial content, with a strong focus on auto-classifying data through user-managed taxonomies.

Epicurious — Condé Nast

We designed, implemented and migrated an overall search system allowing users to find recipes through basic search and advanced taxonomies, drilling down through category hierarchies.